How it works
What Frosch does – and what you get
Frosch is not a classifieds portal. We are a tour operator: we take on marketing, sales, guest service and payments – in German – and we pay you for the stays. You do what you do best: hospitality.
Marketing that reaches German families
Our brand has been known in Germany since 1984. After decades we largely rely on returning customers and recognition, but we do not stop there. We have a strong presence on the German internet and every season we print catalogues distributed across Germany.
We are not an agent for every type of accommodation. We select properties because we know what sells on the German market – which is why we can promise owners high occupancy.
- frosch-ferienhaus.de – guest site with search and online booking
- Seasonal printed catalogues
- Campaigns in German media and online
- A customer base built over 40+ years
Frosch pays you – a risk-free model
No listing fee, no subscription, no start-up costs. You pay neither for the photo shoot nor for the German-language listing. Together with the agent you set the price list for your property; Frosch adds its own commission on top and sells the stay to guests at that price.
Frosch is the payer. The guest settles with us, and we pay you for every completed stay – in line with the agreement, on fixed dates. Whether the guest paid, cancelled or never arrived is a risk we carry. Until your first guests, the cooperation costs you nothing.
- 0 PLN upfront
- Frosch is the payer – you get the transfer from us, not from the guest
- Zero risk of unpaid stays
- Clear statements and agent support with pricing
A STOLZ Photography Team photo shoot
Photos are the guest's first and most important contact with your property. That is why we use STOLZ Photography Team – an elite interior photography agency whose photographers are based in Poland's largest cities and work for leading short-term rental operators.
We organise and pay for the shoot. You get access to the Owner Portal with a guide that shows step by step how to prepare an apartment or house so it looks straight out of a catalogue.
STOLZ Photography Team- Interior photographers across Poland
- Editing supervised by an architect
- Exteriors, surroundings, drone
- Preparation guide (PL / DE / EN)
Care from a Polish agent
Most of our team is German, but for contact with owners in Poland we have Polish agents. When you start working with us you are not anonymous: you have one person who knows your property, visits in person and stays in regular phone contact.
The agent mediates not only in financial matters – when needed they help solve day-to-day issues around running the property.
- One contact person, in Polish
- A visit to the property
- Help with pricing and seasonality
- Support in unusual situations
Guest service in German
All guest questions before booking, during the stay and afterwards go to our office in Münster. You do not need to speak German. You receive full information about the guests and dates, and the guests receive directions and house rules in their language.
We handle guest payments. You receive a payout from Frosch for every stay in line with the agreement – no contact with the guest's money and no risk of it not arriving.
- Hotline and e-mail in German
- Guest payments and deposits handled by Frosch – you get the transfer from Frosch
- Guest information before arrival
- Handling of complaints and reviews
Freedom and your own bookings
You can keep taking your own guests and selling dates through other channels. Together we agree which dates you make available to Frosch, and you report changes to the agent. The agreement runs for a minimum of 12 months with individually agreed terms.
One property is enough: a cabin for three or a single apartment. The only criterion is a kitchen or kitchenette – German guests cook on holiday.
- Own bookings without restrictions
- Flexible date availability
- One property is enough
- Agreement from 12 months, individual terms
Does my property fit?
Which properties we accept
The basic criterion is a kitchen or kitchenette – every property in our offer, whether an apartment, cabin or house, must have one. The rest depends on many factors and our team decides after talking to you.
Apartments
From studios to apartments with three or more bedrooms – in seaside and lakeside towns.
Cabins and holiday houses
Wooden and brick, year-round and seasonal, standalone and in cabin complexes.
Properties with amenities
Sauna, jacuzzi, pool, playground, bikes, lake access – the features that sell best in Germany.
Regions
Baltic coast, Masuria, Kashubia and the Drawsko Lakeland. Properties outside these regions are considered individually.
Frequently asked questions
Questions we hear from owners
Do I need to speak German?
No. All contact with guests before booking and during the stay is handled by our office. You deal with a Polish agent. It is worth having basic guest information in German or English on site – we will help prepare it.
How do settlement and commission work?
Together with the agent you set the price list for your property. Frosch adds its own commission on top and sells the stay to German guests at that total price. The guest pays Frosch, and Frosch pays you the amount from your price list for every completed stay. There are no upfront or fixed fees, and the risk of whether the guest pays sits with Frosch.
How quickly will the first bookings come?
The property goes on sale after the photo shoot and listing are ready. Most bookings for the summer season come in between January and April, so it pays to list in autumn or winter.
Can I still take my own guests?
Yes. You decide which dates you make available to Frosch. You report changes to the agent.
Who pays for the photos?
Frosch. We organise and pay for the STOLZ Photography Team shoot. The rights to the images stay with Frosch – ask your agent about using them on your own website.
What if my property is outside your regions?
List it anyway. If we cannot take it on, with your consent we will pass your contact once to one of our partners, who will contact you a single time.
See how it works in practice
Listing is free and non-binding. We will get back to you within two weeks.
